Effective Date: 26 January 2026
Thank you for shopping with pepstore.shop. This Shipping Policy explains how orders are processed, shipped, and delivered. By placing an order on our website, you agree to the terms outlined below.
1. Order Processing Time
Orders are typically processed within 1–2 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day. During high-volume periods, promotions, or unforeseen circumstances, processing times may be slightly extended.
Once your order has been processed, you will receive a confirmation email containing shipping details and tracking information.
2. Shipping Methods
We offer multiple shipping options to meet your needs.
Standard Shipping: Estimated delivery within 3–5 business days after shipment.
Expedited Shipping: Estimated delivery within 1–3 business days after shipment.
Delivery times are estimates only and may vary due to carrier delays, weather conditions, customs inspections, or other factors beyond our control.
3. Shipping Costs
Shipping costs are calculated based on the selected shipping method, package weight and dimensions, and destination address.
All applicable shipping charges will be clearly displayed at checkout before you complete your purchase.
4. Domestic Shipping
We currently ship orders within the United States only. We do not offer international shipping at this time.
5. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You may use this tracking number to monitor shipment progress and obtain estimated delivery updates from the carrier.
6. Shipping Restrictions
Certain products may be subject to shipping restrictions based on local, state, or federal regulations. It is the customer’s responsibility to ensure that the products ordered are permitted for shipment to their delivery address.
pepstore.shop is not responsible for orders delayed, rejected, or seized due to regulatory restrictions or incorrect shipping information.
7. Incorrect or Incomplete Addresses
Customers are responsible for providing accurate and complete shipping information. Orders returned due to incorrect or incomplete addresses may be subject to additional shipping fees or delays.
8. Lost or Damaged Shipments
If your order is lost or arrives damaged, please contact us promptly. We may request photos or additional information to assist with a carrier claim. Resolution will be handled on a case-by-case basis.
9. Changes to This Shipping Policy
We reserve the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page with a revised effective date.
10. Contact Us
If you have any questions regarding this Shipping Policy or your order, please contact us at:
pepstore.shop
Email: support@pepstore.shop
Thank you for choosing pepstore.shop. We are committed to providing reliable service and timely delivery.